ORDER PROCESSING
Take your time to review our offer and please contact us for any questions.
To ship your pipes please call "order form" as a pdf file. The order form is also our PRICE LIST . Print out this form ,fill in the details of your wishes and send it with your pipe to repair.
Upon receipt of your pipe we will send you a confirmation and an offer for the repairs. If it turns out during the repair that other jobs have to be done, we will inform you and ask for your consent.
Important! Please send the old mouthpiece along with the pipe..
For communication and to send offer and invoice it is important that you send us in advance a message via the button "Contact repairs" with your address and your e-mail address. This way, we can already answer your questions beforehand. An indication of the work to be performed is not absolutely necessary here.
You will receive an invoice via email after the completion of repairs.
Shipping
Shipping is on the day after receipt of payment via DHL. You will receive a consignment number for tracking by email from DHL.
On request we ship smaller consignments outside Germany by mail (tracking / insured up to 60,00 Euro).
Shipping DHL Germany
insured up to € 500.00, with shipment tracking plus additional insurance 2500.00 Euro. 5.00 EUR |
€ 5.00 (5.95 incl. VAT.) |
Shipping DHL worldwide (EU + 19% VAT.)
insured up to € 500.00, with shipment tracking plus additional insurance 2500.00 Euro. 10.00 EUR |
|
European Union | € 12.00 + € 1.00 per 1 kg |
Europe - Non-EU countries (including Switzerland, Ukraine, Belarus) | € 15.00 + € 3.00 per 1 kg |
Russia, Turkey, Israel | € 28.00 + € 3.50 per 1 kg |
USA, Japan, South Korea, Canada, Taiwan, China | € 27.00 + € 5.00 per 1 kg |
Shipping Post world (EU + 19% VAT.)
insured up to 60.00 euros with shipment tracking |
|
to 500g (only Europaen Union) | € 7.00 |
to 1000g | € 11.00 |
to 2000g | € 22.00 |
Your JANZEN-PFEIFEN team
New in our assortment: new pipes and estate brand pipes from England, Denmark, Italy. From cheap utility pipes to precious handmade unique pieces. Take a look!